Questions, answered plainly.

A Canadian managed IT and technology company headquartered in Toronto. Five practices deliver e-commerce, hosting and infrastructure, IT and managed services, app development and digital growth, and Ventures builds and backs new technology companies.

With a 30-minute consultation. If there is a fit, we follow with a written proposal covering scope, timeline, cost and the team you will work with.

Projects are quoted at a fixed price or a capped estimate against a written scope. Managed services and growth programmes are monthly. Every proposal is in writing before work begins.

Yes. We provide a mutual NDA on request and a data processing agreement for any engagement where we handle personal information on your behalf.

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We can, or we can work beside them. Many clients keep an internal lead and use us for monitoring, security and after-hours coverage, so their team can focus on projects.

Automated checks on your network, servers and cloud services around the clock, with alerts routed to an on-call engineer and escalation paths agreed with you in advance.

Yes. We start by shrinking your cardholder-data scope, then close the control gaps, document the evidence and support you through your self-assessment questionnaire or assessor review.

Usually per user or per device each month, with project work quoted separately. You receive a fixed written proposal after the discovery call.

The one that fits your workloads, skills and existing licences. Microsoft-centric businesses often land on Azure; product companies often choose AWS or Google Cloud. We give you a written comparison, not a default.

Yes. We audit the current environment, plan a cut-over with rollback, migrate during a low-traffic window and run both environments in parallel until you sign off.

Backups are copies of data. Disaster recovery is the tested plan for restoring whole services within an agreed time. You need both, and we deliver both.

Wherever your obligations require. For Canadian data-residency needs we deploy in Canadian cloud regions and document where every data store lives.

Most MVPs we scope land between eight and fourteen weeks from kickoff to launch. We agree the scope and timeline in writing before development begins.

Cross-platform suits most business apps and saves budget. Native is worth it when you need deep device features, the highest performance or platform-specific design. We recommend per project.

You do. Repositories live in your organisation’s account, and intellectual property transfers to you under our standard agreement.

Yes. We regularly join in-house teams to add capacity, lead architecture or take ownership of a specific workstream.

It depends on catalogue size, B2B needs, integrations and who will run the store day to day. We compare total cost of ownership across two or three shortlisted platforms and recommend one in writing before any build starts.

A migration done properly protects rankings. We crawl the current site, map every indexed URL to its new home with 301 redirects, carry over metadata and structured data, and monitor Search Console after launch.

Yes. Marketplace management runs as an ongoing service with shared reporting, so your own store and your marketplaces are planned together rather than competing.

We use tokenised, hosted payment fields from certified processors so card data never touches your servers, which keeps your PCI-DSS scope and audit burden as small as possible.

Technical fixes can show impact within weeks; content and authority typically take three to six months to compound. We report leading indicators monthly so you can see progress before rankings move.

No. Growth programmes run month to month after an initial setup period. We would rather keep you with results than with paperwork.

Always. Ad accounts, analytics properties and dashboards are created in your name, and we work in them as your partner.

Usually, yes. Most conversion gains come from targeted fixes to copy, forms, speed and trust signals, validated by testing, rather than from a full rebuild.