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FAQ
Before you reach out
Quick answers about how we handle new enquiries.
How quickly will you reply?
We reply to every enquiry within one business day. Urgent support for existing managed-services clients goes through the support line.
Can we sign an NDA before sharing details?
Yes. Tell us in your message and we will send our mutual NDA before any detailed discussion.
Do you meet in person?
Yes — at our Toronto head office, at your premises, or by video, whichever suits you.